Privacy policy

The management and employees of Uplatform take the security of your personal data and general privacy of information very seriously.

We strive to be more transparent about how we use your data and ensure it is protected. With this Privacy Policy we confirm our compliance with the EU General Regulations for the Protection of Personal Data (GDPR).

This Privacy Policy sets out our data processing methods and how we use your personal data that we collect, when you use our products and services or when you attend events organized by us.

Uplatform understands and bears responsibility for providing you, its customers, clear information about how it uses cookies and guarantees that all who users of our websites have an opportunity to make the right choice.

If you have any requests, questions or suggestions regarding your personal data or any general questions regarding the processing and the use of services provided to you, please contact us at [email protected].

We also ask that if needed you send us detailed information about any pages of our websites where you are concerned about cookies to [email protected].

Your choices include:

• how you can object to certain uses of information about you;
• how you can access certain information about you.
• how you can update certain information about you.

If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.

What information do we collect about you?

We collect information about you when you:

• when you register for an account and provide us with your personal data
• when you use our Services and products
• when other sources provide it to us, as further described below

Information you provide to us

We collect information about you when you input it into the Services or otherwise provide it directly to us.

On registration:

We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services.

For example, you provide your contact information and, in some cases, billing information when you register for the Services. You also have the option of adding a display name, profile photo, job title, and other details to your profile information to be displayed in our Services. We keep track of your preferences when you select settings within the Services.

Content you provide us through using our products:

The Services include the Uplatform products you use, where we collect and store content that you post, send and receive. This content includes any information about you that you may choose to include.

Examples of content we collect and store:

• your testimonials, summary of the problem,
• pages you create in support team service,
• pages you share with Uplatform analytics,
• your repositories,
• your requests to the support service of the platform, as well as your comments with regards to possible incidents after an upgrade or during the normal operation of the platform, and any feedback,
• files and links you upload to the Services and updates.

If you use your own server, a leased data center or a public server required for the implementation of license agreements, we do not collect, store or transfer information about you (including your content and your files), except for a limited number of cases when this is agreed with you and authorized by the administrator and the regulator in your jurisdiction, as follows:

• we collect feedback you have provided directly to us via our Services
• we collect information using hash and filter analysis methods to exclude information that can identify you, your organization, or your customers;
• we collect data how do you interact with Uplatform back office.

Server and data centers administrators can, in turn, disable or send a request to Uplatform technical support service to disconnect the personal data processing services.

Content you provide through our websites:

The Uplatform Services also include our websites owned us. We collect other content that you submit to these websites, which include sports social media or social networking websites, sports clubs operated by us.

For example, you provide information about you to us when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events provided by our platform.

Information you provide through our technical support channels:

• The Services also include our technical support, where you may choose to submit information regarding a problem you are experiencing with the Service.
• Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team.
• You will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

Deposits, bets, transactions and payouts information:

• name and contact information, upon registration,
• account number in our system and monetary flow on it,
• bet and payment information, payment details of bank cards are collecting via safe services after payment processing only.

Information we collect automatically when you use the services

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.

Information we collect automatically when you use the services

This information includes:

• the features you use;
• the links you click on;
• the type, size and filenames of attachments you upload to the Services;
• frequently used search terms;
• and how you interact with others on the Uplatform Services.

We also collect information about the departments and employees with whom you work directly, how you work with them, with whom you work with most often.

Your devices and connection to Uplatform services:

We collect information about your computer, phone, tablet, or other devices you use to access the Uplatform services.

This information includes:

• the features you use;
• connection type;
• settings when you install, access, update, or use our Services.

We also collect information through your device:

• about your operating system,
• browser type,
• IP address,
• URLs of exit pages,
• device identifiers,
• crash data.

We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience.

How much of this information we collect depends on the type and settings of the device you use to access the Uplatform services.

Cookies and other tracking technologies

Uplatform and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices.

Please follow this link Cookies processing policy to find out how to control or to refuse Cookies control and tracking technologies.

Information we receive from other sources

We also receive information about you from other users of our services, from third-party services, from our related companies, as well as from our business and trading partners.

Other users

Other users of our services may provide information about you when they provide you information on our forum.

For example, you answered or mentioned something in a forum thread that was started by another person, not you.

We will also receive your email address from other users of our services and services when they invite you to use our services.

In addition, your administrator can provide their and your contact information when identifying those responsible for finance or technical regulations of use of our platform by your organization.

Third-party services:

We receive information about you when you or your administrator tries to integrate or link third-party services with our betting platform or our services.

For example, you or your administrator can integrate other services that you need into our platform, and you use them with the help of our services.

For example, you can allow third party access to our platform to integrate third-party services that you acquire from third parties.

You can allow access to our platform to the regulatory authorities in your jurisdiction in order to synchronize the list of customers and personal accounts for reporting purposes.

The information that we receive when you integrate third-party services with our platform depends on the policy, access rights and confidentiality settings controlled by that third party.

You should always check the notification and privacy settings of the services of these third parties in order to understand which of your details can be transferred to us or can be used in conjunction with our services.

Uplatform and affiliate companies:

Uplatform receives information about you from the companies , which are owned or managed by Uplatform, in accordance with their terms and conditions and policies.

Uplatform and Partners:

We work with a network of partners that provide advice, help with implementation and training, as well as various other services related to our betting platform.

Some of these partners also help us with the promotion of our betting platform in various world markets, finding potential customers for us, and selling or renting out our platform and our services.

We receive the following types of information from such partners:

• company name
• jurisdiction
• contact details for technical interaction
• preferences and interests in cooperation with Uplatform
• what companies’ services you have used
• payment information for invoices billing.

Uplatform and other partners:

We collect public information about you and your activity from trusted partners, including marketing and ad partners who provide us with information about your interest in our products and services, and also mutually beneficial web advertising.

How we use information we collect

How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us.

Uplatform objectives for achiving those we use the information we collect about you.

Uplatform and other partners:

We share information about you to provide you:

• betting company services in accordance with license of your jurisdiction and applicable law
• integration with third-party payment services to process online bets and cash payments and winnings in accordance with licensing requirements and laws of your country;
• authenticate you when you log in,
• provide technical support to you and your clients,
• and operate and maintain the Services.

For example, we use your name, username, password, photo or image for identification and to provide access to you or your customers to an account.

Our services include an analysis of your individual characteristics, which personalize you, and that helps us increase your productivity and constantly improve your team’s ability to work effectively with our technical services, to offer you:

• the fastest possible search results,
• active and available communication channels,
• the marketing notifications and information that was received by you and completed,
• reliable communication and information that is the most important to you and to your team.

For example, we can use information you provide about your job and position to provide you with search results that we consider relevant to your job’s functions.

We also use information about you to put you in touch with the members of the Uplatform team that you need.

We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our Uplatform platform.

Where you use multiple Services, we combine information about you and your activities to provide an integrated experience.

For example, allow you to find information from one technical service while searching for a request to another technical service.

For research and development

We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful to you.

We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful to you.

For this we use:

• the review and analysis of general opinion of our customers on how users user our betting platform and services,
• the troubleshooting feedback,
• methods for identifying problem trends and peak loads on the system.

To communicate with you

We use your contact information to

• send transactional communications via email and within the Services, including confirming bets placing by your customers,
• reminding you of updates and releases of the platform,
• responding to your comments, questions and requests, providing technical support to you and your clients,
• sending you technical notices, updates,
• security alerts, and
• administrative messages.

We also send you email notifications when a third party wishes to contact you through the services provided by our platform.

We also provide individual communications to the regulatory authorities in your jurisdiction based on your activities and interaction with us.

We also send you messages when you request access to a specific service, for the purpose of using the knowledge and experience of this service.

These communications are part of the Services and in most cases you cannot opt out of them.

For the gaming services market, for promotion and active interaction:

We use your contact information and information about how you use our betting platform to send you promotional messages that may be of particular interest to you via e-mail, including displaying ads on the websites of our company, other companies and online apps, including, for example, on Facebook and Google.

These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you.

We also get in touch with you about new offers, promotions and contests. You are in control of the messages you receive.

Customer support:

We use that information when resolving technical problems that you and your customers encounter in order to respond to the support requests, to analyze information about an incident or a failure, to improve the services that we offer.

For safety and security:

We use that information when resolving technical problems that you and your customers encounter in order to respond to the support requests, to analyze information about an incident or a failure, to improve the services that we offer.

To protect our legitimate business interests and legal rights:

Where required by the laws of your country or if we ourselves believe that this is necessary to protect our legal rights, interests and the interests of our partners, we use information about you in possible lawsuits, to comply with external audit requirements and information required to be disclosed in connection with the acquisition, mergers or sales of a business.

With your consent:

We use information about you where you have given us consent to do so for a specific purpose not listed above.

For example, in order to promote our services, we can publish the details and the name of your company, the certificate or license of your company on our online resources, with your permission.

Legal bases for processing (for EEA users):

For example, in order to promote our services, we can publish the details and the name of your company, the certificate or license of your company on our online resources, with your permission.

The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

• we need it to provide you the Services, including working with third-party agencies providing support to our clients;
• we need to provide you with access to your personalized features of our platform;
• we need to ensure confidentiality and security of our clients;
• sending you technical notices, updates,
• we need to ensure integrity and availability of our services;
• it satisfies a legitimate interest;
• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
• we need to safeguard our legal rights and interests;
• you give us consent to do so for a specific purpose; or
• we need to process your data to comply with a legal obligation.

If you have agreed to our use of information about you for a particular purpose, you have the right to change your decision at any time, but this decision will not affect the information that has already been processed.

Wherever we use your information, or where a third party (for example, your employer) processes your data in compliance with your legitimate interests, you have the legal right to object and stop any processing of your data. But we must imagine that in some cases, this may mean the termination of the provision of access to the services provided by Uplatform or a third party on a legal basis.

How, when and who with do we share information that we collect about you

We have created a betting platform that allows you to work with various services to make your use of the betting resource Uplatform the most convenient and comfortable.

To achieve this level of service, we exchange information with the services of certain third parties on a legal basis.

We collect and share information we collect about you and we take responsibility for the security of your data located on our information resources.

We are not responsible for your data that is transferred by you not to us but to third parties when using services located on the Uplatform betting platform.

Third parties must protect your data in accordance with their privacy policies.

Uplatform declares that it does not sell your personal data to third parties and does not use it for promotional purposes.

Sharing your data with other users of our services

When using the Services, we share certain information about you with other users of our services.

For shared work:

You can use our betting platform to create content that will contain information about you, and you will give permission to others to view it. You will set which part, actions (editing, copying and downloading) are allowed with this content based on the settings or with the help of the administrator. But at your request (if applicable).

When technical support services work together, certain features partially or fully reveal information about your profile and the profile of other service users, if you are resolving the same or similar issue.

For example, when you post a comment in a thread or ask a question on the forum on our platform, we display a picture of your profile and a name next to your comments, so that other users who have access to such a page or a problem understand who posted the comment.

For shared work:

You can use our betting platform to create content that will contain information about you, and you will give permission to others to view it. You will set which part, actions (editing, copying and downloading) are allowed with this content based on the settings or with the help of the administrator. But at your request (if applicable).

When technical support services work together, certain features partially or fully reveal information about your profile and the profile of other service users, if you are resolving the same or similar issue.

For example, when you post a comment in a thread or ask a question on the forum on our platform, we display a picture of your profile and a name next to your comments, so that other users who have access to such a page or a problem understand who posted the comment.

Managed accounts and administrators:

If you use an email address with a domain that belongs to your employer or organization when registering or accessing Uplatform services, and such an organization already has an account with us, then certain information about you including your name, profile picture, contact information, content and past use of your account may be made available to the administrator of your organization and other users of the exchange services with the same domain.

If you are the administrator of a specific website or user groups within the Uplatform services, we can provide contact information with current or past users in order to optimize the processing of your requests.

Forums and blogs:

Our many sites offer access to various public blogs, forums and wikis about sports, regulatory and other events, and you should be aware that any information you provide on these sites, including confidential profile information, account and other data, can be read, collected and used by any member of the community using these websites.

Your messages and certain information about your profile will remain even after you have closed your personal account or terminated the contract with us to ensure the compliance with the legal requirements for the provision of information in your country.

We ask you to be careful and cautious when deciding to provide your information to third party websites.

Joint use of data with third parties

We share information with third parties:

• with those who help us in providing quality assurance and improvement of services of our platform;
• with the providers of additional services that we integrate with our platform;
• with parties who take part in the development of market for our services;
• with parties who provide the licensing and control function for the gambling market in your country.

Service providers:

We work with third-party service providers who:

• supply gaming, content and support services,
• develop additional applications,
• provide hosting services,
• provide the services of certified data centers,
• provide maintenance of backup and storage facilities,
• provide virtual infrastructure,
• process payments,
• analysis and other services for us which may require them to access or use information about you.

If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.

Partners of Uplatform:

We work with third parties who provide us consulting services, sales of our products and logistic services for the delivery or implementation of solutions to our betting platform customers.

We can share information with these third parties in connection with their services to provide support for payments, record the service information generated by the betting platform, provide assistance in servicing third party services imbedded into the platform, to provide local, regional, narrowly targeted technical support and localized support services.

We also share information about you with such third parties whenever you agree to share your data.

Third party applications:

You are the administrator or another user of the services provided by our platform, the person who can add new functionality or change the behaviour of services by installing third party applications within the Uplatform Services. You should know that this may give third party applications access to your account and information about you, at least to your name and email address, and any other information you want to provide and use in connection with these new applications.

If you are an Uplatform technical or billing contact in your organization, we will share your personal data and other details about you with the application provider, with a third party during the installation and operation.

You should know and remember that third party privacy policies and procedures are not under our control. And this privacy policy does not apply to third party applications or third parties that use your information.

We recommend that you always read the privacy policies of third parties before connecting or using their applications or services in order to learn more about what they think about the protection of personal information, as well as about the processing of such information by them in practice.

Links to third party sites:

The Services by Uplatform may include links that direct you to other websites or services whose privacy practices may differ from ours.

If you submit information to any of those third party sites, your information is governed by their privacy policies, not this one.

We encourage you to carefully read the privacy policy of any website you visit.

Social media and third-party widgets:

Some of our Services may include links or widgets that direct you to other websites or services whose privacy policies may differ from ours.

The use of any information about you that you provide on any of these sites to third parties is governed only by their privacy policies, not by this privacy policy.

Third-party widgets:

Some of our Services contain widgets and social media features, such as the “Twitter” button.

These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly.

Your interactions with these features are governed by the privacy policy of the company providing it.

With your consent:

We share information about you with third parties when you give us consent to do so.

For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.

Compliance with enforcement requests and applicable laws

Enforcement of our rights:

In exceptional circumstances, we may share information about you with a third party

if we believe that sharing is reasonably necessary to:

• comply with any applicable law,
• legal process,
• regulation,
• or governmental request,
• including to meet national security requirements.
• enforce our agreements, policies and terms of service,
• protect the security or integrity of our products and services,
• protect Uplatform, our customers or the public from harm or illegal activities, or
• respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Data sharing with subsidiaries

We share the information we collect with our subsidiaries, and in some cases with potential affiliates and partners.

Subsidiaries are companies owned or operated by us.

The security measures used in this privacy policy apply to the information we share under such circumstances.

Uplatform company:

We share information about you with our other corporate branches who own or develop services in order to:

• improvement of the Uplatform betting platform and services,
• continuously offering you the best services from Uplatform.

Business Transfers:

We may provide or transfer information about you that we collect under this privacy policy in connection with any merger, sale of company assets, investments and financing or acquisitions of all or some part of our business by another company.

You will be notified in advance by e-mail and / or sufficiently noticeable announcement on our websites and public resources if а transaction takes place.

How we store and secure information we collect

Information storage and security

We use web hosting services located in Netherlands and UK to provide you our services and to host the information we collect.

We have put in place robust technical and organizational measures for the protection of your data in accordance with the current, general state of the art technologies.

We take the utmost care and set state-of-the-art security standards to ensure maximum protection of your personal information. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. We are always working on it to secure information we collect.

If you use our servers or our data center of the services that we provide, the responsibility for the security of storing and accessing your information that you put there yourself lies with you, not with Uplatform.

When working with servers or data centers we strongly recommend to configure SSL to prevent the interception of data transmitted over the Internet, and also restrict access to your databases and other storage spaces used by you.

How long we keep information

How long we keep information we collect about you depends on the type of information, as described in further detail below.

After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

Account information:

We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services.

We also retain some of your information as necessary to:

• to comply with our legal obligations, to resolve disputes,
• to enforce our agreements, to support business operations,
• and to continue to develop and improve our Services.

Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.

Information that you share during the corporate use of our services:

If your account is deactivated or disabled, some data from your personal information and the content of the correspondence you provided remains available to your team members in order to enable your team members or other corporate users to make full use of Uplatform services.

For example, we will continue to display your messages on the forum, sent by you before deactivating your account, to users who received them and continue to work with us.

Managed accounts:

If the services are provided to you through your organization (for example, an employer), we will retain your information until the organization works with us and your information is required by the current administrator of the organization’s account.

Marketing information:

If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services.

For example, when you last opened an email from us or ceased using your Uplatform account.

We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How to access and control your information

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

Your choices:

You have the right to:

• request a copy of your information in a structured, electronic format
• to object to our use of your information (including for marketing purposes)
• request the deletion or restriction of your information.

You can exercise some of the choices by logging into the Services and using settings available within the Services or your account.

In the event that the services are administered to you by our administrator, you may need to contact the administrator to help with your queries initially.

For all other inquiries, you can contact us via feedback with a support request.

Your request and choices may be limited in certain cases: for example,

• if fulfilling your request would reveal information about another person, or
• if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep.
• request the deletion or restriction of your information.

In the event when you asked us to share data with third parties, for example, by installing third party applications, you will need to contact these third party service providers directly, so that information about you is deleted or in some way restricted.

If you, in your opinion, have unresolved problems, you have the right to file a complaint with the personal data protection authority in the country where you live, where you work or where you believe your rights have been violated.

Access and update your information:

Our Services give you the ability to access and update certain information about you from within the Service.

For example, you can access and update your profile information within your profile settings, content search by keywords.

You can update your profile information within your profile settings, to change information about you via editing tools.

Request that we stop using your information:

If you no longer want to use our services or you are terminating the contract for using our platform, you or your administrator can deactivate your account.

If you want to deactivate your own personal account, make sure that such a service is available for you in your account settings. Otherwise, contact our administrator.

If you are an administrator yourself and cannot deactivate your account through the administrator settings, please contact the Uplatform technical support.

Please note that deactivating your account does not remove information about you. Your information remains visible to other users of services based on your past participation in the services provided by our platform.

Delete your information:

Our Services give you the ability to delete certain information about you from within the Service.

For example, you can delete information associated with your account and the account itself within your profile settings.

Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Request that we stop using your information

In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so.

For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy.

Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time.

You can also opt-out of our use of your information for marketing purposes by contacting us.

When you make such requests, we may need time to investigate and facilitate your request.

If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved.

If you do not agree with information about you provided to a third party when using its application, please disable the application or contact the third party administrator to do this.

Opt out of communications:

You may opt out of receiving promotional communications from us

• by using the unsubscribe link within each email,
• updating your email preferences within your Service account settings menu
• or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.

Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services.

You can opt out of some notification messages in your account settings.

Turn off cookie controls:

Relevant browser-based cookie controls are described in our Cookies Policy.

Your data portability:

Your data mobility is an ability to transfer and receive some information about you from one service provider to another.

For example, when transferring your mobile phone number from one service provider to another.

Depending on the purpose of the data transfer, this will be related to little information about you or your complete information.

If you request your information yourself, we will provide you with an electronic file containing your basic information from your account.

Cross-border transfer of information that we collect

We collect information from around the world, and keep it in Holland, on the territory of the European Union. We transfer the collected data for further processing and storage outside your country of residence, so that we or our main third party service providers were jointly providing you with services. Whenever we share your information, we take steps to protect it.

International transfer of information inside Uplatform:

In order to optimize our global support operations and updating of our betting platform, we transfer all the collected information to any of our data warehouses located in secure data centers in Holland or England and allow access to this information to our employees from countries where there are companies owned or operated by Uplatform in order to carry out operations described in this policy. Some countries where our customers and partners are based may not have laws that provide confidentiality measures to protect data in accordance with the legislation of many other countries. Therefore, when we share information about you within Uplatform or with the corporate branches of Uplatform, we use the standard provisions of data protection laws and agreements that have been approved by the European Commission, and our data protection actions comply with the requirements of the EU and many other countries.

International transfer of information to third parties:

Some third parties mentioned in this Privacy Policy that provide us and you contractual services are located in countries that cannot provide equivalent confidentiality and data protection measures, such as in the country where you live.

When we share customer information in the European Economic Area or another jurisdiction, we comply with all confidentiality and protection principles regarding the collection, processing and storage of information about you.

We guarantee that the Privacy Policy and the GDPR principles apply to all information about you that is subject to this privacy policy.

According to the GDPR, we are responsible for all actions with information about you that we receive legally and also for actions when transferring it to third parties acting on our behalf on legal basis.

We comply with all principles and laws for the protection of personal data and are responsible under these principles and laws in the event our agents, third parties whom we involve in the processing of the confidential information about you on our behalf do not do so in accordance with the principles and laws, unless we prove that we are not responsible for the specific event that lead to a personal data leak.

HOWEVER

if you have decided to file a complaint concerning the safeguarding of confidentiality at Uplatform, or if you have an unresolved confidentiality issue or an issue with regards to the use of your data or if you are still concerned that, in your opinion, we have not quite correctly responded to your requests, please contact the personal data protection regulator in your jurisdiction at the place of your registration, at your location or at the location where the personal data processing violation has occured.

With the help of this third party your issues will be resolved.

You may also contact your local data protection authority within the European Economic Area for unresolved complaints.

When all the methods and procedures for resolving disputes have been exhausted, you can approach the magistrate or arbitration court in your jurisdiction.

Other important information

Our betting platform and additional services are intended for use by organizations with a license in their jurisdiction.

In this case, when the services of the betting platform are provided to an individual through a licensed organization (bookmaker), this organization is the administrator of all related services and it is responsible for your accounts, site maintenance (domain in the local jurisdiction) which it controls and for the communication with the licensed gambling activities regulator in your country.

In this case, send questions about the confidentiality of your personal data to the administrator of a licensed bookmaker in your country that legally uses our betting platform.

We are not responsible for the compliance with the privacy and security policy of an organization that legally provides you with services and has its own data protection policies and regulations.

Our policy towards children

Our gaming platform, the Services are not directed to individuals under 18.

We do not collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

If you believe that we might have any data from or about a child, please contact our support team.

Changes to the Uplatform Privacy Policy

We may change this privacy policy from time to time.

We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification.

We will also keep prior versions of this Privacy Policy in an archive for your review.

We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.